January 19, 2018

Why Volunteers Stop Serving

Non Profit Consulting and Training - Wendy Biro-Pollard 114
Introduction

In spite of the economic downturn, many individuals continue to serve in their communities–helping their neighbors and organizing service projects.

In  2008, 61.8 million adults donated approximately 8 billion hours of time, and yet, over one-third of these individuals (35.5%) stopped volunteering and did not serve with any organization the following year.  This high rate of volunteer turnover has forced nonprofits to focus on replacing volunteers instead of maximizing impact and building organizational capacity.

A July 2009 report titled Pathways to Service posted on Volunteering In America identified five barriers that may keep individuals from volunteering or returning to service.

Key Findings

1.  Personal invitations to serve are more appealing to prospective volunteers.

Many individuals said they had never volunteered because they had never been asked. These same non-volunteers also said that if they were asked, they would be open to volunteering.

Organizations need to address this misconception in order to effectively recruit new volunteers.  Having existing volunteers share their stories can help non-volunteers see that they are just like those who serve.
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