OSDVS Spring Conference & Retreat

1. Identify trends that impact volunteer program development
Knowing about societal trends can make you a more effective leader of volunteers. These trends have implications that can impact your ability to recruit, supervise, design volunteer positions and recognize volunteers—all elements of good program management. This session is designed to provide information and tools to increase your ability to improve patient services while diminishing ongoing challenges.

o Trends and Issues
? Age cohorts and generational values
? Culture shift—how we work, how we volunteer –
? Time poverty’s effect on volunteer position design
? Technology and social media’s impact on volunteer recruitment
? Skills-based and pro bono volunteering—the next wave

2. Create strong volunteer and staff partnerships
The relationship between volunteers and staff has always been a delicate one, and is usually the biggest problem in involving volunteers more effectively in an organization. Participants will come away with new ways to manage this often forgotten step in the volunteer management process.

• Identify ways that volunteers can support your department and healthcare organization’s strategic goals
• Learn how to gain management support
• Discover methods for supporting and rewarding staff-volunteer partnerships
• Identify volunteer supervisor roles and responsibilities