Preparing and training staff to supervise and support volunteers is a key step in the volunteer management process and one that is often overlooked. In this fast-paced, interactive session, participants will learn strategies that will help create strong volunteer and staff partnerships and improve patient satisfaction.

Participants will:

• Identify ways that volunteers can support your department and healthcare organization’s strategic goals • Explore volunteer supervisor best practices • Learn what volunteers want and need from their supervisors • Discover methods for recognizing and rewarding the staff-volunteer partnership