December 3, 2021

Volunteer Management: Tactics, Trends and Tips

Wendy Biro-Pollard, a volunteer engagement expert and BoardSource Certified Governance Trainer, will provide insight into social trends related to volunteering. Knowing these trends will make you a more effective leader of volunteers by impacting your ability to recruit, supervise, and recognize volunteers. This session is designed to provide information and tools to increase your ability to improve client and community services while effectively engaging volunteer support. Participants will learn about age and generational values, technology and social media’s impact on volunteer recruitment, skills based and pro bono volunteering, and more.

Wendy is currently an adjunct faculty member at The Center for Nonprofit Studies at Austin Community College. Throughout her career, she has conducted numerous trainings and provided coaching on volunteerism to a variety of agencies including state and national associations, corporate and community foundations, faith-based, and governmental.

Make plans to join us Monday, February 11 to hear more on the next wave of volunteer trends.

Certificate in Volunteer Management

Days 3 & 4

Volunteers provide a unique human resource that can enhance an organization’s ability to achieve its mission, priorities, and goals. And, a well-managed volunteer program provides key building blocks that help ensure organizational sustainability.

Kathleen McCleskey and Wendy Biro-Pollard of Long and Short Associates have been collaborating with ACC’s Center for Nonprofit Studies for over a decade. During this time, they have conducted highly rated, four-day courses that provide managers of volunteer resources with state-of-the art, professional development training that is unique in the State of Texas.

Each class includes lecture, class discussion, opportunities for creative problem solving, networking, and useful resources including tools and checklists – all drawn from Kathleen and Wendy’s careers as practitioners and nationally recognized experts in the field of volunteer engagement.

This course will benefit anyone in the nonprofit, association, and governmental sector who seeks to learn how to build a successful volunteer program. Participants will discover the latest volunteer management trends, learn key steps in the volunteer management process and develop skills and techniques that are useful to any organizational leader.

All sessions have been recognized by the Council for Certification in Volunteer Administration and will cover the Council’s Core Competencies for Managers of Volunteer Resources.

The Certificate in Volunteer Management is four full days of learning from and with nationally recognized volunteer management experts.

Upon completion, participants will earn 2.8 Continuing Education Units (CEUs) from Austin Community College. These may be eligible for use in meeting professional certification requirements.

This is not a CVA (Certified in Volunteer Administration) credentialing course.

Certificate in Volunteer Management

Program Overview:

Volunteers provide a unique human resource that can enhance an organization’s ability to achieve its mission, priorities, and goals. And, a well-managed volunteer program provides key building blocks that help ensure organizational sustainability.

Kathleen McCleskey and Wendy Biro-Pollard of Long and Short Associates have been collaborating with ACC’s Center for Nonprofit Studies for over a decade. During this time, they have conducted highly rated, four-day courses that provide managers of volunteer resources with state-of-the art, professional development training that is unique in the State of Texas.

Each class includes lecture, class discussion, opportunities for creative problem solving, networking, and useful resources including tools and checklists – all drawn from Kathleen and Wendy’s careers as practitioners and nationally recognized experts in the field of volunteer engagement.

This course will benefit anyone in the nonprofit, association, and governmental sector who seeks to learn how to build a successful volunteer program. Participants will discover the latest volunteer management trends, learn key steps in the volunteer management process and develop skills and techniques that are useful to any organizational leader.

All sessions have been recognized by the Council for Certification in Volunteer Administration and will cover the Council’s Core Competencies for Managers of Volunteer Resources.

The Certificate in Volunteer Management is four full days of learning from and with nationally recognized volunteer management experts.

Upon completion, participants will earn 2.8 Continuing Education Units (CEUs) from Austin Community College. These may be eligible for use in meeting professional certification requirements.

This is not a CVA (Certified in Volunteer Administration) credentialing course.

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